How to Enter Competitions - Frequently Asked Questions

Whether you're new to comping or a seasoned comper, we've put together a number of frequently asked questions which will help make entering your daily competitions easier.

Where do I login?

Go to the top right corner of the home page and you'll find the login section.  Simply enter the email address that you registered with and your unique password to login.

What if I've forgotten my password?

Click on the "Forgot Password?" link and insert your email address to request a password reminder.

How can I make sure I receive my weekly email?

Please ensure you save our email address into your contacts so that it's recognised by your internet provider, our email address is:
 
jenny@coffeebreakwinner.oxonpress.com

If you're not sure how to add us to your contacts list click here

How often are new competitions added?

Competitions are updated daily at 11am - Monday to Friday.

These will be listed on our Daily Competitions page under the New tab. You can access the latest competitions plus any previously featured competitions.

Don't worry if you've not been able to get to your computer and enter your daily competitions ; you can check the latest competitions when you log in and view previously listed prizes in the Open tab - that way you won't miss out on any competitions still open for entry!

Can I enter competitions more than once?

Every competition has it's own set of rules; the number of entries allowed is usually stated in the terms.  Many of the ITV competitions allow five entries but this is unusual so it's always best to check the terms and conditions if you're not sure.

When I start entering competitions, will I be bombarded by junk mail, emails and phone calls?

When you provide your name and address details for a competition entry you may be contacted again by the promoter or third party. So look out for the "opt out of further correspondence" clause to prevent this. This often appears in the form of a "tick box" on a competition web page. 

P.S. WE HATE SPAM so we don't list competitions from spam generators.

What if a link isn't working?

If you find that a link is not working, it's probably because the competition has closed and the promoter has removed it from their site.

Why do some competitions have entry costs?

Where ever there's a newspaper competition, there's usually a text entry to follow, This can be anything from your standard network rate up to £2.

It saves the promoters going through bags of post to pick a winner and it allows for those short closing dates that we Coffee Break compers love.  Add that to the fact that most people don't bother to pick up their mobiles to enter - and you've got a recipe for success.  That's why we like to include them in your daily competitions. So flex those thumbs and text your way to some fantastic prizes.

Why can't I see all of today's competitions?

You may need to refresh your screen to update your page and see the latest competitions.

Where's my Lucky Number?

Your Lucky Number can be found at the bottom of your weekly CBW newsletter.  It matches the unique customer number given to you when you signed up. Your Lucky Number will not change but a new Lucky Number is randomly selected every month; this will appear on the site for you to check.

 If you cannot see your Lucky Number please contact Customer Services for further assistance.

Click here for more information about your Lucky Number

Do people really win competitions?

YES THEY DO! And I'm lucky enough to hear from winners every day. From small but valued prizes; vouchers, pampering goodies, DVDs and CDs through to the big ones; two weeks in St Lucia, a brand-new Mini and £15,000 cash - they're all happy they won with Coffee Break Winner. Take a look at our prize winners' stories and have a read of some real stories from winning compers!

How do I contact you?

You can contact us by email, phone or snail mail using the details below:

Customer Services
Unit 1d
Cherwell Business Village
Southam Road
Banbury OX16 2SP

0844 846 0203          
queries@customerquestions.co.uk